Internal Chief Operating Officer
May Ann is the co founder of Southcall Business Outsourcing Inc., A BPO specializing in Telemarketing and Customer Service projects both voice and non voice campaigns
She is experienced in handling Sales, Telemarketing, Customer Support, Email and Chat support. Worked in a in-house Australian and American Company.
Co - Founder
A dedicated individual and a dynamic leader with 20 years experience in BPO and Contact Center Operations in the Philippines.
He has also held responsible positions in handling accounts such like telecommunications, medical, financial, collections, customer service, and inbound/outbound sales.
External Chief Operating Officer
An experienced agent who has demonstrated the ability to lead diverse team and has proven the ability to successfully analyze critical requirements and potential opportunities to assist customers as well as his agents
Finance and Human Resources
With 13 years of experience in sales and customer service beyond the seas and native land, she is proficient in providing information and instruction on how to better perform specific tasks with buoyancy.
Business Development Manager (USA)
Over the last 20 years, she earned an Associate Degree in Social Sciences and a Bachelor's in Healthcare Leadership. With 15 years in Health Payor Relations and a knack for Business Development, she's ready to help Southcall grow in the US market!
Business Development Manager / Operations Manager (Philippines)
Bringing expertise in call center operations, business strategy, and client relationship management. He is committed to enhancing process efficiency, maximizing team productivity, and aligning business operations with company goals. His proficiency in workflow optimization and service excellence is a key factor in the company’s continuous growth.
QA
Melanie Dela Cruz
Laarni Basco
Team Leaders
Joseph Peniz
Ma. Emilia T. Escaño
Reynalyn Reynaldo